The Custom Home Services FOUR STEP Process

 

We guarantee a professional job every time through our proven 4 step process of 

Preparation, Painting, Cleaning/Restoration & Inspection.

What exactly is involved in the CHS FOUR STEP Process?

 

Preparation:

 

• Before we arrive on site, we must first determine the home-owners needs through phone conversations and a FREE on-site evaluation.

 

• We work with the client to decide when would be the best date and time for a visit on-site so we can evaluate your project and look for any possible issues that may arise.

 

• From there, we send a written proposal within 24 hours of visit, detailing all services to be provided  per PDCA guidelines to ensure clear communication between CHS and the client. When the proposal is accepted, we set a calendar date.

 

To confirm services, we place a call one week prior to agreed upon job date the phone number on file. Should we need to reschedule, we urge you to contact us at your earliest convenience.

 

• Upon our arrival on-site the date of the project, we go over the details once more with the home/business owner to ensure we have addressed all concerns.

 

Painting:

 

• This includes meticulous prep work like post-inspection, sanding, scraping, priming, caulking all joints before applying no less than two coats of quality paint.  It is what you don't see that makes the difference on a long-lasting quality paint job!

 

Cleaning and Restoration:

 

• Exteriors are returned to their pre-painted state. Exterior fixtures/lights are replaced or reinstalled. yard debris removed, etc.  

 

It will be as if we we were never there - leaving you with beautiful clean surroundings!

 

Inspection:

 

• Post-painting inspection of work, including a final walk-through to ensure that we've hit every nook and cranny.

 

• Customer satisfaction is Custom Home Services number one priority and it is what drives our business, so if there are any issues, we will address them quickly and efficiently!